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Multiple PlayStation 5 Users Complain Their DualSense Triggers Are Breaking

Multiple PlayStation 5 Users Complain Their DualSense Triggers Are Breaking

It doesn't make any DualSense.

Ewan Moore

Ewan Moore

The PlayStation 5 is quite possibly the hottest item of Christmas 2020. The demand for Sony's next-gen console is right up there with the Nintendo Wii in 2006, and that amazing Tracy Island playset from back in the 90s. Of course the sad reality is that thanks to limited supplies and money-hungry scalpers, not everybody who wants to open a PS5 on Christmas day will get their wish.

To make matters worse, it's now looking like those who managed to secure a PS5 ahead of Christmas are running into some worrying hardware issues. We've already reported on the various crashes and concerning noises that have come from certain machines - the kind of thing that's to be expected with the launch of any new console. Now, players are reporting that their DualSense controllers are failing them.

Specifically, it seems that the DualSense's fancy adaptive triggers are starting to malfunction. For those who haven't played a PS5 yet or are otherwise out the loop, the controller's adaptive triggers are capable of pushing back against the player to create this kind of immersive tension. In Spider-Man: Miles Morales, you can feel a slight tension as you release your webs. In the likes of Call Of Duty: Black Ops Cold Wari, the triggers work to simulate the feeling of each individual weapon. it's awesome.

The DualSense /
Sony

Unfortunately one player recently took to ResetEra to reveal that while playing through Miles Morales, they felt the R2 trigger "snap", becoming loose and unresponsive. Other users in the same thread shared similar experiences, claiming that they can feel the R2 trigger becoming more delicate the more they play. There are also threads dedicated to the issue on Reddit, and a few videos on YouTube advising homemade fixes, which suggests this problem isn't uncommon.

"According to some, it's an issue with a spring that becomes dislodged," ResetEra member EeK9X explained. "Those curious (and brave) enough can try disassembling the DS and fixing the device on their own. I recommend watching this video, from the excellent channel TronicsFix, to give you an idea of what the internals of the controller look like (he talks about and shows the adaptive trigger starting at 9:12, if the timestamp doesn't work)."

The DualSense is easily one of the coolest things about the PlayStation 5 so far, and it really adds to the whole experience of the next-gen console. Hopefully this particular issue doesn't affect many more gamers over time, but I'm a little concerned as to what might happen the more we use our controllers.

Featured Image Credit: Sony

Topics: PlayStation 5, GAMING, News