In an unfortunate turn of events, a really rather alarming number of UK-based Amazon customers have reported that their PlayStation 5 orders have failed to arrive - despite being marked as delivered.
Earlier today we reported on one unlucky customer who opened up the box that was supposed to contain his next-gen console, only to find a load of cat food inside. Far from being an isolated incident, however, Twitter is awash with reports of customers who have received everything from kitchen appliances to foot massagers and empty boxes - everything except the console they ordered.
As reported by VGC, freelance journalist Bex April May revealed on Twitter that her PS5 turned out to be an "unsolicited air fryer". A handy tool for the kitchen, no doubt, but not what you want when you're expecting to start your next-gen journey.
Other soon replied to May with the same kind of story. While the items differed, there was one thing in common: The PS5 they definitely ordered was nowhere to be seen.
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Both the Amazon Help and Amazon UK Twitter accounts have been inundated with complaints and clear evidence from users that their consoles failed to appear. The online retailer has yet to make an official comment on how exactly this has been able to happen, and it currently seems as if the Help account is attempting to deal with each of these complaints on a case-by-case basis.
Hopefully everyone affected by this issue can get the consoles they ordered sooner rather than later, but with such high demand for the PS5 right now, it remains to be seen how Amazon can fix this.
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