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Xbox Is Finally Changing Its 'Cyberpunk 2077' Refund Policy

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Xbox Is Finally Changing Its 'Cyberpunk 2077' Refund Policy

Xbox players, pin back your ears. Microsoft is going to change its refund scheme regarding Cyberpunk 2077 back to its standard, so hop to it if you're on the fence.


In the eye of the storm, CD Projekt Red continues to work on Cyberpunk 2077 to bring it into line with the expectations of players who followed the game for eight years of development. The state of the game upon its launch hit the headlines for its major crashes and prolific bugs and the image of Cyberpunk 2077 was in tatters before the end of the year.

Still, the studio expends effort on improving the experience while developing The Witcher 4, even though a proportion of players have given the game the cold shoulder. "I saw some people asking, like what happened, you know? Well, I'm like, what happened was [CD Projekt] reached for a new IP, we tried to learn as much as we can," explained lead quest designer Paweł Sasko in April. "Our goals have been super ambitious, you know and I don't really feel that you, like the players and journalists, fully completely understand how difficult it was to make this game."

Perhaps. What we did understand was just how broken Cyberpunk 2077 was when it was released across PC, last-gen and new-gen consoles. Watch our Performance Victim Unit video here:



At the moment, if you would like to refund your purchase of Cyberpunk 2077, you will be able to do so regardless of whether you bought it digitally. However, by July 6th, this policy will be moot and purchases of Cyberpunk 2077 will be subjected to the standard that Microsoft has for all other titles available on Xbox. Ergo "all sales of Digital Game Products are considered final," bar some "extenuating circumstances." This is a small yet important distinction if you're one of the people who held off buying Cyberpunk 2077 when the hype was at its highest and want to try it with its patches that improve the experience.

"The team at CD Projekt Red continues to work hard to improve the experience of Cyberpunk 2077 for Xbox players and has made a number of updates," reads the statement given by Microsoft. "Given these updates, Microsoft will be returning to our standard digital game refund policy for Cyberpunk 2077 on July 6 for both new and existing purchases."


On the other hand, Sony has been hesitant to promote the return of Cyberpunk 2077 onto the PlayStation Store. "Work on the PS4 version continues, with fixes and updates to be released throughout the year: For the best experience on PlayStation, playing on PS4 Pro or PS5 consoles is recommended," said the company, thereby suggesting that the game isn't ready to be played on the original version of the last generation of the console. "So basically if you have a base PS4 it's recommended to buy a new console to play this game. Oof," said @SweetPeachGames on Twitter. Whether or not CD Projekt Red will be able to gloss over the errors of Cyberpunk 2077 in the coming years remains to be seen.

Featured Image Credit: CD Projekt Red

Topics: Xbox, News, Microsoft, Cyberpunk 2077

Imogen Donovan
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